Privacy policy

1. Information We Collect

When you place an order, we collect your name, email address, phone number, and shipping address. Payment information is processed securely by Razorpay — we never store card details. We also automatically collect device information, IP address, and browsing data through cookies.

 

2. How We Use Your Information

We use your information to process and fulfill your orders, send order confirmations and tracking updates, respond to customer service queries, and send promotional emails only if you opt in. We do not sell your personal information to any third party.

 

3. Cookies

Our website uses cookies to enhance your browsing experience and analyze site traffic. You can disable cookies through your browser settings, though some store features may not function correctly without them.

 

4. Third-Party Services

We share necessary order information only with: Qikink (our print and fulfillment partner based in India) for printing and shipping your order, Razorpay for secure payment processing, and Shopify as our e-commerce platform. These parties are bound to protect your data.

 

5. Data Security

We implement SSL encryption on all pages and use PCI-DSS compliant payment gateways. While we take all reasonable precautions, no method of internet transmission is 100% secure.

 

6. Your Rights

You have the right to access, correct, or delete your personal data. You can opt out of marketing emails at any time by clicking Unsubscribe in any email we send.

 

7. Contact

For any privacy-related queries, contact us at: hello.threadverse@gmail.com